Terms and Conditions

Payment and reservation policy
  • All reservations must be guaranteed with a credit card which is valid on the arrival day.
  • Non-guaranteed reservations are not accepted.
  • Your credit card is used exclusively as a reservation guarantee; payment can be made within 7 days before the arrival or upon arrival at the reception with the credit card or cash. We accept Master Card and Visa.
  • If you do not have a credit card you can guarantee your stay by making a deposit which has to be 50% of the entire booking amount.
  • The deposit must be paid within 5 days upon receipt of the confirmation and the payment slip must include the booking confirmation number.
    When making a payment, please specify the following: arrival date, type of apartment booked and cancellation option. If you do not mention that, we will apply first cancellation option.
  • For cash payments or payments made via IBAN account we secure numerous privileges; early check-in, late check-out based on availability.Your credit card will be charged in HRK (Croatian currency).
  • Then your bank will convert this amount to the currency of your domestic account.
  • Due to bank's exchange rate, this may result in a slightly higher total charge than the amount stated in HRK on our hotel invoice.
Cancellation Policy

First option

  • The cancelled reservation will be charged, however a guest is able to use the reservation within a year from the date of cancellation.

Second option

  • For cancellation of reservation up to 7 days before the arrival date, the full amount of reservation will be charged.
  • For cancellation of reservation from 7 up to 14 days before arrival date the amount of the first night per reserved unit is charged.
  • The cancellation of reservation can be made free of charge up to 14 days prior to arrival.
  • In case of no-show as per reservation, the total booking amount will be charged.
Apartments Policies
  • Apartment check-in is from 3 p.m. till 11 p.m. on a day of arrival.
  • Apartment check-out is from 7 a.m. till 10 a.m. on departure day. 
  • Pets are not allowed.
  • Our complex is a non-smoking property.
  • Late check-out may be arranged if the apartment/room is available. Availability shall be checked with the reception.
  • The cost of late check-out is 50% of apartment/room rate per night.

House rules -  Mare & Mons Deluxe Apartments